Min 8 years (Manager)
Malaysia – Selangor – Petaling Jaya
JOB DESCRIPTION
- To assist the Head, Residential Business in managing the holistic part of the Portfolio Management & Revenue Enhancement department’s Operations by drawing out plans and strategies to meet the departments set yearly sales target.
- To keep the higher management informed on the performance and sales achievement via weekly, monthly ,quarterly and yearly reports and analysis on the targets achieved, solutions to operations challenges and moving forward Improvement plans.
- Being a liaison between the higher management, other business units, and external customers. To do an analysis on campaigns run by the departments to check on the effectiveness of the campaign to further improve the sales momentum.
- Managing and planning manpower capacity to meet operational requirements on tactical projects initiated by higher management ie. assisting customer service during crisis period and campaign management team on upselling activities in nationwide road shows.
- To groom a minimum of 1 – 2 subordinates as a successor.
- Degree preferably in a Call Centre or Sales Environment
- 8 years’ experience in a service related industry with some supervisory experience.
- Good organization, telephone and communication skill
- Fluent in English Language and Bahasa Malaysia.
- Planning & Organizing, Strategic Thinking.
- Leadership skills, Negotiation Skills, Influencing Skills,
- Flexible and possess ability to work in a rapidly changing environment.
COMPANY SNAPSHOT
Average Processing Time <p id=" fast_average_processing_time> More Than 2 Weeks
Registration No.
932533-V
Industry
Entertainment/Media
Company Size
2001 – 5000 Employees
Working Hours
Regular hours, Mondays – Fridays
Dress Code
Business (e.g. Shirts)
Benefits
Medical, Miscellaneous allowance, Education support, Dental, Sports (e.g. Gym), Parking, Vision
Spoken Language
English
COMPANY OVERVIEW
Astro Malaysia Holdings Berhad is a leading content and consumer group in Malaysia and Southeast Asia with a focus on the pillars of watch, listen, read and shop. Astro’s offering of TV channels are delivered via Direct-To-Home satellite TV, IPTV and OTT platforms. Astro provides HD, 3D, PVR, VOD and IPTV services through Astro B.yond and Astro on the Go. Fulfilling its promise to bridge the digital divide for all of Malaysia, Astro introduced NJOI as an entry-level DTH satellite TV service and is the country’s first non-subscription based satellite TV, offering both TV and radio channels. Astro Radio includes Malaysia’s highest rated stations across key languages and is available on both terrestrial and digital channels. Its digital arm is involved in digital publishing, applications and platforms as well as publication of entertainment and lifestyle magazines locally.
Astro holds the distinction of the ‘Gold’ award in the Media and Entertainment category at the Putra Brand Awards annually since 2010, including the ‘Brand of the Year’ award in 2012 and the ‘Brand Icon’ award in 2013.
Astro’s CSR projects have been recognised by the International Business Awards (IBAs). Astro was named the winner of a Silver Stevie Award in the 2014 IBAs for the Corporate Social Responsibility Program of the Year (Asia, Australia and New Zealand) category for the ‘Astro Kasih Hostel and EkoVillage’ project. In 2013 and 2012, Astro’s ‘Beautiful Malaysia: Longest Underwater Clean Up’ project and ‘Astro Kasih Hostel’ project were awarded with a Silver Stevie® Award respectively.
These awards are in recognition of Astro’s efforts to exemplify innovation, quality and strong corporate responsibilities.
Min 8 years (Manager)
Malaysia – Selangor – Petaling Jaya
Assistant Vice President, Telemarketing - #JHedzWorlD
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